Privacy Policy
Planning Pulse Norfolk Privacy Policy
Last updated: 16 June 2026
Planning Pulse Norfolk helps users explore local planning activity, manage alerts, and participate in community chat rooms. This page explains what data we collect, why we collect it, and how users can manage or delete their account data.
What we collect
- Email addresses used for account access and community profile authentication.
- Passwords used to securely sign in to the app.
- Location data such as saved addresses, map coordinates, and alert radius preferences.
- Postcodes and postcode areas used for local planning filters, alerts, and map results.
Why we collect it
- To securely authenticate accounts and community chat profiles.
- To filter and display local planning applications on the interactive map.
- To power postcode-based alerts, nearby application discovery, and profile settings.
How your data is protected
- Personal data is securely encrypted at rest and in transit through Base44's infrastructure.
- We use managed authentication and hosted infrastructure controls to help protect account and profile data.
Your choices
- You can review and update your saved location and postcode preferences from your profile settings.
- You can request account deletion directly from the Profile Settings screen inside the app.
Contact and deletion requests
If you no longer want to use Planning Pulse Norfolk, you can request account deletion from your profile settings. If you need support before deleting your account, use the support information provided in the app's Help page.